Complaints and Feedback
If you want to provide feeback or are unhappy with our service, you have a number of choices:
Discuss your concerns of feedback with staff at our head office by phone or email 07 5472 7072 or parent@parent2parentqld.org.au
We understand that it may be difficult to talk to us directly so you can contact National Council on Intellectual Disability (NCID).
For a confidential complaint, please contact NCID, the national peak body for people with intellectual disability and their families. NCID's executive director, Mark Pattison, will listen to your complaint and with you, he will discuss how your complaint will be resolved. NCID and Mark will not speak to Parent to Parent or any other person or take any action unless you have agreed to it first. Contact details are: 0407 406 647 or mark.pattison@ncid.org.au.
Write to us at: Parent to Parent PO Box 434 Yandina Qld 4561
We love to have positive feedback as well - let us know what you like so we can do more of it.