Complaints and Feedback
If you want to provide positive feedback or make a complaint about our service, you have a number of choices:
Feedback
Discuss your feedback with staff at our head office on 07 5472 7072 or Free call 1800 777 723
Email: info@parent2parentqld.org.au or write to us at Parent to Parent PO Box 434 Yandina Qld 4561
You are now able to give instant feedback on-line by clicking here or by clicking on the Feedback Form in the side menu.
We love to get positive feedback - let us know what you like so we can do more of it.
Giving Feedback Brochure - click here
Complaints
For any complaints or concerns call 07 5472 7072 or Free call 1800 777 723 or Email: manager@parent2parentqld.org.au or complete the feedback form click here
As we understand that it may be difficult to talk to us directly, it is possible to contact Mark Pattison, the Executive Director of the National Council on Intellectual Disability (NCID).
Mark will listen to your complaint, and discuss with you what action can be taken. Mark will not speak to Parent to Parent or any other person or take any action unless you have agreed to it first.
Mark's contact details are M: 0407 406 647 or email: mark.pattison@ncid.org.au
Alternatively you may utilize an Advocacy Service or contact the Department of Communities – Disability Services.
Postal address:
Child Safety Complaints Unit, Complaints and Review
Department of Communities
GPO Box 806
Brisbane Qld 4001
Phone: 1800 080 464
Email: complaints@childsafety.qld.gov.au